Support is available by phone at (408) 321-9663 between 9am
& 5pm PST Monday through Friday.
If you would prefer to send your support enquiry via
e-mail please send it to
support@echola.com.
If it is a sales enquiry then you can email it to
sales@echola.com.
If the product you purchased is defective (any manufacturing defects) and purchased within one year
then you might be able to RMA under limited warranty.
If it is a standard product return (custom products can not be returned) then you will have to return it
within 30 days of purchase. Return merchandise can be send in original
packing to (Indicate Case# or RMA # on the shipping label):
Echola Systems LLC Documents Optical Switch Automation/Scripting
If you have questions regarding our products we
encourage you to contact us via live chat.
1161 Ringwood Ct, Ste 100
San Jose CA 95131
